Blue Ocean Strategy
Sales & Customer-Facing
DropRegion · Lessons from Blue Ocean Strategy · W. Chan Kim and Renée Mauborgne

What Sales and Customer-Facing Professionals Can Learn from Blue Ocean Strategy

Assuming you have to pitch your product the same way every competitor pitches theirs, competing on the same standard features and price, is the specific trap Blue Ocean Strategy names, and it's an easy one to fall into when an industry's usual sales pitch feels like the only way to sell.

01 · The Book in One Minute

The whole book, compressed

01Stop Competing Head-to-head
02Pursue Differentiation And Low Cost
03Question What Your Industry Has
04Look Beyond Your Current Customers

This edition works through 4 core lessons — take them one at a time, not all at once.

02 · Where Are You Now?

What's different for your conditions

Tap whichever ones sound like you. Nothing here is sent or saved — it's just for your own noticing.

Pitching your product on the same standard features and price as every competitor puts you in a direct, margin-crushing comparison regardless of how good your product actually is.
Treating your industry's usual feature set as fixed, rather than asking which parts of your pitch you could remove or reduce, limits how differently you could position your offer.
Focusing only on prospects already comparing your industry's usual options, rather than people not currently buying from anyone in your space, can mean missing real growth.

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03 · Core Lessons

The core lessons, applied to you

Stop Competing Head-to-head

Stop competing head-to-head in a crowded market

The idea

Pitching your product on the same standard features and price as every competitor puts you in a direct, margin-crushing comparison regardless of how good your product actually is.

What it looks like

A salesperson pitches a product mainly by comparing its features and price to competitors, and the conversation becomes about matching or beating those, rather than about a genuinely different value proposition.

Try this

Identify one part of your pitch that competes head-to-head on features or price, and ask what a genuinely different framing would look like.

Pursue Differentiation And Low Cost

Pursue differentiation and low cost at the same time

The idea

Finding a way to offer something genuinely different at a more attractive price, rather than assuming differentiation always costs more, changes the whole conversation with a prospect.

What it looks like

A salesperson assumes a more differentiated offer must come with a higher price, without questioning whether some standard, less-valued features could be dropped to fund a genuinely better price alongside real differentiation.

Try this

Identify one standard feature prospects rarely mention valuing, and consider whether removing it could fund a stronger overall offer.

Question What Your Industry Has

Question what your industry has always competed on

The idea

Treating your industry's usual set of features and pricing structure as fixed, rather than something you could eliminate, reduce, raise, or add to, limits how differently you could position your offer.

What it looks like

A salesperson accepts the industry-standard pitch structure as the only way to present the product, without ever asking whether some standard talking points actually move the conversation forward.

Try this

List the standard points in your usual pitch, and identify one that could be eliminated entirely without prospects actually missing it.

Look Beyond Your Current Customers

Look beyond your current customers to people you aren't serving at all

The idea

Prospects who currently buy nothing from your industry at all are often a source of growth that direct competition for existing buyers doesn't offer.

When the clusters compete

Closing today's deal within the usual competitive frame and building a genuinely differentiated pitch aren't opposites — a differentiated pitch often closes more easily than one competing head-to-head on the same terms as everyone else.

04 · Choose Your Priority

Name one thing, honestly

Who isn't buying from anyone in your industry right now, and what would it take to reach them?


Good. Now look back at the "Try this" line under whichever lesson feels most connected to what you just wrote, and treat that as this week's actual assignment — not all 4 at once.

05 · Put It Into Practice

The practices from this edition

Identify one part of your pitch that competes head-to-head on features or price, and ask what a genuinely different framing would look like.
Identify one standard feature prospects rarely mention valuing, and consider whether removing it could fund a stronger overall offer.
List the standard points in your usual pitch, and identify one that could be eliminated entirely without prospects actually missing it.

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06 · Small Experiment

Run this for seven days

List the standard points in your usual pitch, and identify one that could be eliminated entirely without prospects actually missing it.

07 · Remember This
If you remember only 4 things
01Stop Competing Head-to-head. Pitching your product on the same standard features and price as every competitor puts you in a direct, margin-crushing comparison regardless of how good your product actually is.
02Pursue Differentiation And Low Cost. Finding a way to offer something genuinely different at a more attractive price, rather than assuming differentiation always costs more, changes the whole conversation with a prospect.
03Question What Your Industry Has. Treating your industry's usual set of features and pricing structure as fixed, rather than something you could eliminate, reduce, raise, or add to, limits how differently you could position your offer.
04Look Beyond Your Current Customers. Prospects who currently buy nothing from your industry at all are often a source of growth that direct competition for existing buyers doesn't offer.
08 · Your Next Step

What will you do differently because you read this?

Read Kim and Mauborgne's book directly for the fuller framework.