Alone Together
Entrepreneurs
DropRegion · Lessons from Alone Together · Sherry Turkle

What Entrepreneurs Can Learn from Alone Together

You've been putting off the call with your cofounder for three days. The topic is runway, and specifically, whose salary gets cut first. Instead you send a long, carefully worded message in the shared doc, bullet points instead of eye contact, a paragraph you can revise five times before anyone sees it. Within the hour you get a thumbs-up back. Relief floods you, quick and cheap: no defensiveness to manage, no silence to sit through, no face falling in front of you. But the thumbs-up doesn't tell you what he's feeling, and you both know the real conversation hasn't happened yet. What follows is a different way to see that relief — and what it quietly costs a founding team.

01 · The Book in One Minute

The whole book, compressed

01The Edit Button Versus
02The Small Swaps That Build
03Choosing The Harder Room
04The Pull Toward The Easier

This edition works through 4 core lessons — take them one at a time, not all at once.

02 · Where Are You Now?

What's different for your conditions

Tap whichever ones sound like you. Nothing here is sent or saved — it's just for your own noticing.

You are making dozens of small relational decisions daily under real financial pressure, so the fastest channel often wins by default, not by choice.
Your cofounder or early team relationships carry outsized weight, since there are few people to absorb friction if trust erodes.
Investor and customer updates reward a curated, edited voice, which can quietly train you to prefer editing over presence everywhere else too.
You are frequently understaffed, so a async message genuinely does save time, not just emotional effort, which makes the substitution harder to notice.
Your calendar has few unstructured hours, so the harder conversation has to be chosen deliberately or it simply never gets scheduled.

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03 · Core Lessons

The core lessons, applied to you

The Edit Button Versus

The edit button versus the boardroom

The idea

Every message you send to a cofounder or investor can be drafted, reread, and softened before it lands, which is exactly why it feels safer than a live conversation where a raised eyebrow lands before you can prepare for it.

What it looks like

A founder and her cofounder disagree about pivoting the product, and for six weeks they trade increasingly polite messages instead of meeting, each one a little more guarded than the last. By the time they finally sit down, neither trusts that the other has been saying what they actually think, and the meeting turns into an argument about the silence itself, not the pivot.

Try this

Before sending a message about anything with real disagreement in it, ask whether you're choosing the channel because it's efficient or because it lets you avoid a reaction — and if it's the second, pick up the phone instead.

The Small Swaps That Build

The small swaps that build your company culture

The idea

The substitution rarely looks dramatic: a text instead of a walk to someone's desk, a group channel update instead of standing in the doorway to ask how launch week actually went.

What it looks like

A founder starts giving all critical feedback to his head of sales through typed messages because it's faster between meetings, and over a quarter she stops raising problems early, since typed criticism reads harsher than intended and she's learned to wait him out instead of push back.

Try this

Pick one person on your team whose candor matters most to you, and commit to giving that person feedback in person or by voice for the next month, even when a message would be quicker.

Choosing The Harder Room

Choosing the harder room on purpose

The idea

Some conversations with a cofounder, a key hire, or an early investor are worth the discomfort of showing up fully, because what gets built in that room, trust, shared conviction, real understanding of a hard tradeoff, doesn't transfer through a written thread.

What it looks like

A founder negotiates a difficult term sheet entirely over email, and later realizes the investor's hesitation, audible only in his voice during their one call, never showed up in any message she reread.

Try this

Name one recurring meeting on your calendar this month where you'll turn off your phone and resist the urge to multitask, and treat it as the place where the real decisions get made.

The Pull Toward The Easier

The pull toward the easier channel never turns off

The idea

Even after you've relearned the value of the harder conversation, the convenience of texting and curated updates keeps reasserting itself, especially under deadline pressure or after a hard fundraising round. Growth doesn't retire this pull; it adds more channels competing for the same instinct. Staying aware of it, rather than assuming you've solved it once, is what keeps a founding team's hardest conversations from quietly migrating into a thread no one has to react to in real time.

When the clusters compete

Noticing every small substitution can turn into its own kind of paralysis, especially when you're also trying to move fast. The resolution isn't vigilance about every message; it's choosing a short list of relationships and decisions, the cofounder, the make-or-break customer, where full presence is non-negotiable, and letting lower-stakes coordination stay efficient and digital without guilt.

04 · Choose Your Priority

Name one thing, honestly

Which relationship in your company would suffer most if every hard conversation in it stayed in writing, and when did you last have that conversation out loud?


Good. Now look back at the "Try this" line under whichever lesson feels most connected to what you just wrote, and treat that as this week's actual assignment — not all 4 at once.

05 · Put It Into Practice

The practices from this edition

Before sending a message about anything with real disagreement in it, ask whether you're choosing the channel because it's efficient or because it lets you avoid a reaction — and if it's the second, pick up the phone instead.
Pick one person on your team whose candor matters most to you, and commit to giving that person feedback in person or by voice for the next month, even when a message would be quicker.
Name one recurring meeting on your calendar this month where you'll turn off your phone and resist the urge to multitask, and treat it as the place where the real decisions get made.

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06 · Small Experiment

Run this for seven days

Name one recurring meeting on your calendar this month where you'll turn off your phone and resist the urge to multitask, and treat it as the place where the real decisions get made.

07 · Remember This
If you remember only 4 things
01The Edit Button Versus. Every message you send to a cofounder or investor can be drafted, reread, and softened before it lands, which is exactly why it feels safer than a live conversation where a raised eyebrow lands before you can prepare for it.
02The Small Swaps That Build. The substitution rarely looks dramatic: a text instead of a walk to someone's desk, a group channel update instead of standing in the doorway to ask how launch week actually went.
03Choosing The Harder Room. Some conversations with a cofounder, a key hire, or an early investor are worth the discomfort of showing up fully, because what gets built in that room, trust, shared conviction, real understanding of a hard tradeoff, doesn't transfer through a written thread.
04The Pull Toward The Easier. Even after you've relearned the value of the harder conversation, the convenience of texting and curated updates keeps reasserting itself, especially under deadline pressure or after a hard fundraising round.
08 · Your Next Step

What will you do differently because you read this?

For the fuller argument behind this pattern, Sherry Turkle's original book, Alone Together, is where these ideas were first laid out.

Also in this series — Lessons from Alone Together
1. Entrepreneurs
2. Leaders & Managers
3. Teachers
4. Parents
5. Students & Young Adults
6. Career Professionals
7. Creators & Innovators
8. Coaches & Mentors
9. Sales & Customer-Facing
10. Everyday Life