Quadrants: Know Thyself · Q030

Credit Sharing and Standard Setting Orientation

A free self-assessment. 25 questions, about 7 minutes, results shown on this page.

Ask people to describe the best manager they ever had and the answers converge on something very specific. It is almost never the kindest one, and it is almost never the most demanding one. It is the one who expected more of them than they expected of themselves, and who then made sure everyone knew whose work it was.

That combination is unusual enough to be memorable, which tells you something about how rare it is.

The two things being varied are what you ask for and where you point the recognition. Standard setting is the bar you hold other people to: what counts as finished, whether an average piece of work gets waved through, whether you expect someone to grow. Credit sharing is where the acknowledgment goes when the work lands: outward to the person who did it, or inward to the person who was in charge of it.

The folk model treats these as a trade-off. Demanding managers are assumed to be self-serving, and generous ones are assumed to be soft. Neither follows. Pushing people hard and making sure they get the recognition are separate acts, and doing both is what turns a job into a place where careers are made.

This chapter is about those two. It applies to managers, founders, academic supervisors, coaches, creative directors, and anyone whose name appears on work that other people did.

The two dimensions

Variable A: Credit Sharing

The tendency to direct recognition toward the people who did the work, including when you could reasonably claim it yourself.

Variable B: Standard Setting

The tendency to hold others to a high bar and to expect them to grow toward it.

Why these two vary independently

Asking a lot and giving recognition away are separate behaviors with separate costs, and the four combinations are all common. A creative director returns work three times, tells the client exactly which designer produced the final idea, and puts that designer in the pitch: high on both. A partner in a firm demands extraordinary output and describes every result in the first person: high standards, low credit sharing. A team lead is warm, generous with acknowledgment, and has not returned a piece of work in two years: high credit sharing, low standards. A manager runs a quiet team, asks little, and is not withholding recognition so much as not distributing anything at all: low on both. The correlation between the two is probably small. Credit sharing costs status and visibility. Standard setting costs comfort and requires a difficult conversation. Those are different prices, and most people are willing to pay one of them. **How this differs from two nearby chapters.** The bonus chapter on Relationship and Task Orientation concerns how much a leader invests in people versus outcomes, at the level of attention. This chapter is narrower and more behavioral: what you ask for, and where the recognition goes. Q025 concerns feedback, meaning telling people how they are doing and finding out how you are doing. Standard setting is what you require; feedback is what you report. A leader can set a very high bar and never say a word about how anyone is tracking against it.

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How it works

The assessment

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